What are the office hours?
Monday - Saturday
9:00am - 5:00pm
What are the access hours?
6:00am - 10pm
Am I required to store long-term?
We provide flexible month-to-month lease options. All of our rental agreements are month-to-month.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. You can pay in person with cash, check, money order or credit card (Visa, Mastercard, Discover, and Amex). You can mail us a check or make a payment over the telephone with a credit card.
How do I know what unit size to rent? See Size Guide to help you estimate the right size to rent. We do have unit sizes that are not shown in the unit size accomodations that may be an option for you if you had too many items to store for one size but not enough items for the next size shown.
Accessibility is another factor to consider. If you are going to access the contents of your unit often, you may want a larger unit to access the items with ease. If you do not need to access contents often, you can stack your contents more efficiently.
Do you provide a moving truck? We do not provide a moving truck but we do have several moving truck rental locations within a several mile radius including the following:
U-Haul - 15636 Des Moines Memorial Dr Burien, WA - 206-243-0189
U-Haul - 13645 1st Ave S Burien, WA - 206-246-8775
U-Haul - 8659 9th Ave SW Seattle, WA - 206-762-1519
Penske - 3443 1st Ave Seattle, WA - 206-682-7000
What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What security features do you offer?
We offer coded gate entry, perimeter fencing, 24-hour video surveillance and alarmed units.
Do you sell locks or do I need to provide my own? You have an option to purchase one of our 6-pin stainless steel locks or provide your own. We do recommend that if you provide your own lock that it is of good quality.
Do I have to purchase rental insurance? Washington law does not require that you insure your personal property. We recommend you insure your goods however, as you are solely responsible for the goods stored in your unit.
Do I need to give you notice when I move out? You need to give us at least 3 days written notice prior to moving out.
Do you sell packing supplies? We do sell packing supplies to meet your storing needs. Click here to select a location for a list of items we sell.